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Returns and Exchanges Policy

Returns and Exchanges

Esalare will provide a 14 day return period if you are unhappy with your purchase. Your products must be in the condition you received them:

Please note: if you choose to send your items back to us, your original delivery fee is non refundable

Should your item be faulty we will provide you with a free post number to return to us. Please phone 0800 2667647

Please ensure all returns include your full name and order number with reason for return.

Please send to:

Esalare Returns

3/2 Gordon Road, Morningside

Auckland 1020


Please see your local Post Office and send the package back to Esalare.  For security and peace of mind, we strongly suggest tracked and registered post as unfortunately we are not liable for lost return parcels.

•Any refunds required will be processed back via your original form of payment